USA. SeaSafe Group strikes deal with Sumerset Houseboats
Thursday, 16 March 2006
Company news:
SeaSafe Group, LLC., the industry's leading marine warranty and service contract company which specializes in component and comprehensive coverage for marine manufacturers and large retailers has been chosen by Sumerset Houseboats of Somerset, KY to handle the company's five-year stem-to-stern warranty program the houseboat industry's most comprehensive warranty program to date. The new, innovative program for the 2007 model year will be managed by SeaSafe Group.
SeaSafe Group provides marine manufacturers a vehicle for issuing customized coverage in the quest for a stem-to-stern product. With over 25 years of experience, SeaSafe Group's administration has over 150 employees dedicated to customer service in a state-of-the-art environment for administering and paying claims promptly. SeaSafe Group provides manufacturers with the kind of comprehensive warranty coverage customers have been demanding for years.
"Sumerset Houseboats has been the Industry Leader for more than 33 years by delivering superior craftsmanship, attention to detail and lasting value," said Sumerset Houseboats CEO and President Steve Lochmueller. "Our company believes customer support after the sale is vital to our reputation and the customer experience. We manufacture houseboats; we build relationships. So we are pleased to partner with the Seasafe Group, whose commitment to quality matches our own, to provide our 2007 model year customers with a revolutionary new factory warranty that will further strengthen our commitment to our customers. This is just another example of why our customers say 'Nothing is just like a Sumerset'."
"We are very excited about this new partnership with Sumerset Houseboats," said SeaSafe Group Senior Vice President Jamie Gaskins. "Sumerset is a forward-thinking company, and recognizes the services that SeaSafe Group can effectively and efficiently provide the company while simultaneously providing increased support and satisfaction for the company's growing network of customers.'
Last Updated ( Thursday, 16 March 2006 )
Our goal is to provide a complete warranty or service contract product, customized to the needs of the individual manufacturer or boat owner, which will help increase customer retention and customer satisfaction.
